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A Look Inside Sitecore® Experience Platform™ Version 8

Top to Bottom Customer Experience
Sitecore® Experience Platform™ Version 8 comes with all the capabilities marketers need to understand the entire customer experience.

Relevant Personalized Intelligent Interactions
Collect and use experience data to provide customers highly relevant, personalized interactions.

  • Improve demand generation. Create optimized, integrated campaigns and content that drives increased traffic and conversion rates.
  • Engage multichannel touchpoints. Build a seamless, consistent experience that captures and engages visitors as they move between channels.
  • Deliver personalized, relevant content. Present offers across the buying cycle.
  • Gain a complete view of customer interaction. This includes systems, websites, and with permission-based, customer facing functions.
  • Increase brand loyalty. Deliver a unique brand experience that pays off brand promise and connects emotionally with prospects and customers.
  • Store data from other customer-facing platforms. These include ERP, CRM, customer service, and non-Sitecore websites in the Sitecore® Experience Database™.

The Right Insights When Needed
Much more than reporting on past behavior, Sitecore analytics provide the critical information marketing teams need to inform the dozens of decisions they make every day.

Sitecore 8 Integrates Commerce Server
Deliver exceptional commerce and customer experiences throughout the customer lifecycle with enterprise-grade commerce capabilities. Ask [A] for help integrating Commerce Server on the Sitecore Experience Platform.

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