In this episode, we define Content Intelligence, and examine how it directly relates to Intelligent Customer Experiences (ICX).
We explore an example situation in which there is no coordination for the structure of content, and systems become overwhelming.
Using Intelligent Content with a new Content Orchestration Model (COM), we find a path to better serve customers and improve internal workflows.
Key Takeaways include:
- Learn how enterprise leaders are implementing Content Intelligence practices that generate massive benefits
- Ensure teams and departments are aligned by implementing a Content Orchestration Model
- Cultivate Content Intelligence practices to save time and money for content production, while keeping the content consistent and evergreen
Suscribe to get episode alerts
Will you join us? The episodes will be freely available via our YouTube channel
. You are invited to subscribe to the channel
. If you click on the bell, YouTube will notify you of releases as they come out.
For an in-depth research on Content Intelligence (CI), check out this article
exploring The [A] Content Intelligence Framework.