This expert-led discussion dives deep into journey maps and how to make customer-centric decisions.
Hear how to identify opportunities with intelligent content delivery methods that better engage users and customers.
- Uphold cross-functional collaboration for journey mapping.
- Understand your customer's needs and pain points.
- Fully embrace omnichannel marketing practices.
- Identify areas of opportunity within every stage of the customer journey
See the full picture – watch the OminchannelX webinar, Patterns that Matter for Omnichannel
Listen to the 2020 Omnichannel Roundtable
edition and learn how other leaders tackle strategies and operations to make personalized content possible.
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