In this episode, we explore the foundational aspects of nodal transformation. Hear key concepts and see real-world applications of content modeling.

Together, we explore the different parts of content structure, identify content types and their composition (including content elements and their relationships to each other). These are the first steps in creating reusable and adaptable content to deliver intelligent and dynamic customer experiences.
 

Key Takeaways:

  • Scale content delivery
  • Increase content personalization and relevance
  • Understanding of content models and their role inside the organization
  • Govern the strategy behind your content
  • Deliver next-gen CX