In this episode, we explore the people and processes that make content work every day and how new organizational structures facilitate omnichannel content, and the content supply chains that make intelligent content possible.

See the roles which compose a Content Services Organization (CSO), where it lives in an enterprise, how it produces value, and why right now is the perfect time to build one.

Key takeaways:

  • Decrease costs and improve publishing operations
  • Solve organizational issues faster and more cost-effectively with dedicated content roles
  • Save authors time and frustration with an optimized Content Supply Chain that automates system transformations
  • Allowing processes and roles to actually support scalable omnichannel delivery rather than being stopped by endless inherited friction

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For a deep-dive into the Content Service Organization(CSO) check out this article exploring the Structure and Function of a Content Services Organization (CSO).