In this episode, we define the Content Services Organization (CSO) and see how it provides value for both content creators and our customers.

We explore key benefits of the Content Services Organization including reducing content creation costs, eliminating manual processes, facilitating omnichannel experiences, and enacting overall strategy.

Key Takeaways:

  • A Content Services Organization generates value and cost-savings at any scale.
  • Eliminate many manual processes with validated and compatible automation protocols.
  • Meet compliance and customer expectations with consistent and timely content.
Discover how to incorporate Content Strategy, Content Engineering, and Content Operations practices. Check out our Guide to the Content Services Organization