Join our panel of content experts to discover the necessity of moving towards a goal-oriented, omnichannel customer journey. Learn how to diagnose and repair pain points in your organization’s customer experience, and hear career advice from professionals on how to thrive in the content industry.
- Organizational structures in major companies
- Governance dynamics
- Understanding your audience’s needs
- Omnichannel Customer Journeys
- Culture shifts that lead to omnichannel experiences
- Career advice for new graduates and content creators