Explore how The Master Content Model™ provides a representation of content that can be mapped to different presentations across the content lifecycle.
ICX is capable of understanding a customer's context and making that customer's data available in real-time sessions.
Learn about internal effort versus customer effort and how this can lead to optimal cx.
Learn about the Content Impact Quadrant to uncover the true potential value of your content
See how organizations that focus on creating intelligent content are able to empower customer experiences
See the importance of companies adapting to the changing world of content experiences.
Content silos are strangling enterprise publishing. Without a plan or structure, organizations will face content and customer experiences problems.
Discover how the smartest organizations are facing content management problems.
Explore how modular content enables leading-edge customer experiences.
As customer experiences are getting smarter, smart companies are making content assets work harder.
Content that moves and shapes itself like the current of a stream, allows customers to easily flow down the path of least resistance.
Learn about the value of "low effort cx" and how it leads to a better engagement with customers.
Did you miss any episode of our first season? Dive into the world of content intelligence and learn the key ideas and concepts that will lead you to take the first step towards a smarter world.
Move content through your Enterprise Content Supply Chain in a seamless way by following these patterns and tips for content orchestration
Content migration is a golden opportunity to invest in content with intelligence, making your content more findable, more reusable, and more valuable.
[A] Webinar on combining Content strategy, engineering and operations to create content intelligence for optimal Customer Experience and User Experience.
Content Management teams that implement an organizational structure are likely to achieve successful omnichannel content delivery and Customer Experiences
Discover how to optimize Content Operations and content lifecyle management in your organization and its many benefits of an optimal content supply chain
Ready to take the next step to deliver intelligent content? See examples of organizations that transformed company chaos into a harmonious blend of systems and people with the COM.
[A] Webinar on Modeling Modular Content for multichannel delivery and creating Personalized Customer Experiences