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Resources

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Download this two-part white paper on single-sourcing content for new interactive channels. Part 1 explains how to deliver content for chatbots and future on-demand channels using the content management system (CMS) you already maintain. Part 2 walks you step-by-step through the process of syncing, linking, marrying, and integrating chatbot content with your CMS.

Articles

Alan Porter examines the convergence of Marketing & Technical Communications & its impact on CX.
An interview with Information Energy 2018 speaker Cruce Saunders, conducted by tcworld editor, Helena Maier.
Learn how to prepare your content for use in chatbots, AI, marketing automation and more.

Podcasts

Talking Content Strategy

A look at content strategy, content engineering and organizational content challenges with...

Confronting Digital Change

Lisa Welchman, President of Active Standards and author of "Managing Chaos," explores the...

Making Content Memorable

Executive Coach and Founder of Memzy, Dr. Carmen Simon shares attention, memory, and decision...

Examining the Internet of Things

Mark Lewis, Content Engineer and DITA Educator at Quark, shares his thoughts on alignment and...

Presentations

[A]'s Director of Strategic Services presents "Content Convergence Has Arrived" at LocWorld37 Warsaw 2018.
[A]’s Master Architect dives into all things DITA, with a special focus on the value and applications for a Master Content Model™ at CIDM 2018, Apr. 23 - 25