[A] Content Intelligence Treasury

[A] Guide to Mastering the Master Content Model

In this informative whitepaper, the content engineers at [A] share detailed insights into the steps needed to construct a Master Content Model™ that can be applied to any complex content ecosystem.

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Articles

Content Engineering

Surveying the Semantic Services Vendor Landscape

In this article, we explore the importance of semantic content and why semantic services platforms and providers have become an essential ingredient in the successful deployment of...

Content Strategy

The Future of Content Starts with Collaboration

Explore the significance of the evolution of content and how it affects our ability to succeed with Information 4.0.

Customer Experience

Are You Measuring Part or All of the Customer Experience?

A look at why customer-related metrics should be part of an overall ecosystem and not be separate performance indicators.

Publications

Whitepaper

The Schema of Things

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eBook

Content Engineering for a Multi-Channel World

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Whitepaper

[A] Guide to CMS Platform Selection

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Whitepaper

[A] Guide to Unlocking the Chatbot Inside Your CMS

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Presentations

Content Strategy, Content Engineering

The Emerging Role of the Content Engineer

Discover how Content Engineering plays a central role in delivering intelligent content.

Content Strategy, Content Engineering

SDL Connect 2018: The Future of the Content Supply Chain

An opening keynote on how to streamline and automate content supply chains by applying an intelligence framework to an organization’s current content ecosystem.

Content Strategy, Content Engineering

Webinar: “Conversational DITA” for Chatbots and Voice Assistants

Gain insights into new application areas for DITA practitioners and learn from real-world projects about some of the common challenges.

Content Strategy, Content Engineering, Trending Topics

Webinar: Introduction to Content Engineering

Learn about the pivotal role of a content engineer within an organization.

Content Strategy, Content Engineering

Watch a 3-minute Introduction to Content Intelligence

Content carries tremendous value and shapes CX. We need to power up the people, processes and technology around our content. One step at a time, move towards Content Intelligence with [A].

Content Strategy, Content Engineering, Trending Topics

Webinar: "The Master Content Model at Mayo Clinic: Aligning Omnichannel Content Workflows"

Mayo Clinic and [A] jointly present a one-hour webinar on the Master Content Model and content engineering.

Content Strategy, Content Engineering, Trending Topics

Webinar: "The Content Convergence Has Arrived"

Alan J. Porter presents on the content convergence of marketing communication, technical communication, and localization.

Content Strategy, Content Valuation, Digital Governance

Video Keynote: "Evolving the New Content Order"

[A]'s founder Cruce Saunders presents "Evolving the New Content Order: The rapidly changing multichannel, multimodal content landscape" at LavaCon Content Strategy Conference.

Content Engineering, Trending Topics

Webinar: "Building Chatbots with Intelligent Content"

Join [A]'s founder Cruce Saunders as he presents the on-demand webinar, "Building Chatbots with Intelligent Content," as part of a virtual summit on intelligent agents and chatbots.

Content Strategy, Customer Experience, Digital Governance

Webinar: "Digital Maturity for Associations"

A free on-demand webinar on digital maturity practices for associations and non-profits.