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[A] Privacy Policy

[A] is committed to privacy. We handle personal information with care.

1. What we need

Our Personal Data Protection Policy governs the use and storage of your data. You can view our Personal Data Protection Policy.

Simple A, LLC is a Controller of the personal data you (data subject) provide us. We collect the following types of personal data from you:

  • Information you give us. This is information about you that you give us by filling in forms on our site (our site) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, subscribe to our service, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph.

  • Information we collect about you. With regard to each of your visits to our site we will automatically collect the following information:

  • Technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

  • Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.

  • Information we receive from other sources. This is information we receive about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data if we intend to share those data internally and combine it with data collected on this site. We will also have told you for what purpose we will share and combine your data. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

2. Why we need it

We need your personal data in order to provide you with the following services:

  • Information you give to us. We will use this information:

    • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;

    • to provide you with information about other goods, information offers and services we offer that are similar to those that you have already purchased or inquired about;

    • to provide you with information about goods, information, offers or services we feel may interest you;

    • to notify you about changes to our service;

    • to ensure that content from our site is presented in the most effective manner for you and for your computer.

  • Information we collect about you. We will use this information:

    • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

    • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;

    • to allow you to participate in interactive features of our service, when you choose to do so;

    • as part of our efforts to keep our site safe and secure;

    • to measure or understand the effectiveness of advertising and marketing we serve to you and others, and to deliver relevant advertising and marketing to you;

    • to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

    • Information we receive from other sources. We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).

3. What we do with it

Your personal data is processed in a destination outside of the European Economic Area (EEA) located in the United States. Hosting and storage of your data takes place in a destination outside of the European Economic Area (EEA) which is located in the United States.

No third party providers have access to your data, unless specifically required by law.

4. How long we keep it

We keep your documents for 10 years according to the Data Retention Policy. After this period, your personal data will be irreversibly destroyed. Any personal data held by us for marketing and service update notifications will be kept by us until such time that you notify us that you no longer wish to receive this information. Please see Data Retention Policy for more information on our personal data retention schedule.

5. What are your rights?

Should you believe that any personal data we hold on you is incorrect or incomplete, you have the ability to request to see this information, rectify it or have it deleted. Please contact us through compliance@simplea.com.

In the event that you wish to complain about how we have handled your personal data, please contact Data Protection and IT Compliance Officer at compliance@simplea.com or in writing at 815A Brazos #115, Austin, TX 78701. Our Data Protection and IT Compliance Officer will then look into your complaint and work with you to resolve the matter.