We begin every Kentico project with a thorough discovery process, understanding your content needs, user journeys, and business objectives. This foundation ensures your Kentico implementation aligns perfectly with your organizational goals.

The planning & discovery process generally involves the following: 

• Comprehensive Stakeholder Engagement
• Information Architecture Assessment
• Data-Driven Decision Making
• User Journey Mapping
• Content Strategy Assessment
• SEO and Analytics Review
• Technical Requirements Validation

The strategic planning and discovery phase helps to set clear prioritization of features that deliver the greatest impact, identifies new opportunities for imrpovement and prevents costly mid-project redirections.  This is an important part of every project as it creates a solid foundation for all subsequent project phases.  

Our implementation process prioritizes content strategy and structure, ensuring your Kentico CMS becomes a powerful tool for content creation, management, and delivery across all channels.

Our content-first approach means we:

• Develop comprehensive content strategies before implementation
• Create structured content models that scale with your organization
• Build personalization frameworks that deliver the right message to the right audience
• Ensure your team has the training and support to maximize your Kentico investment

The content-first approach then helps to drive a component-nased design system. Rather than designing each page individually, we can leverage a comprehensive library of reusable UI components that adhere to your brand guidelines. This approach ensures visual consistency across the site while 

Already using Kentico but not seeing the results you expect? Our comprehensive system audit identifies optimization opportunities, resolves technical issues, and provides a roadmap for maximizing your Kentico investment.

Whether you're running a legacy version of Kentico or on the latest version, there are many ways a Kentico System Audit can improve your existing solution.  By reviewing and alalyizing your existing content structures, layouts/templates, forms, marketing automation features, and personalization options we can easily identify new opportunities to improve the front-end user experience of your Kentico installation as well as the back-end adminsitration instance.  

Whether you're moving from another platform to Kentico or upgrading to the latest version, our migration specialists ensure a smooth transition with minimal disruption to your operations.

Kentico Xperience 13 will no longer be supported after December 31, 2026. This means that after this date, Kentico will no longer provide technical support, updates, or security patches for Xperience 13.  This is based on Kentico’s product support lifecycle policy.  Older versions of Kentico have already passed their end of support dates. If you’re running on Kentico 13 or older then now is the best time to upgrade to Xperience by Kentico.  

Connect Kentico with your essential business systems—from CRM and marketing automation to payment processors and membership databases—creating a seamless digital ecosystem.

In addition to building integrations for your external systems, we also work with the appropriate teams to review and document any existing integrations between the external systems that may impact our approach for building the Kentico integrations.  For example, if an integration already exists between a CRM and an e-learning system then we can determine the best integration strategy across those systems and Kentico.  We give all integration points proper time for discovery & planning before implementation to ensure the best experience for all users.  

Our Kentico support services provide peace of mind with regular updates, security patches, performance optimization, and expert assistance whenever you need it.  As a Kentico Gold Partner, we provide priority support with defined response times based on issue severity. Our technical team is readily available to troubleshoot issues and implement solutions quickly, minimizing any potential disruption to your operations.

Our support services include: Proactive Monitoring and Maintenance, Responsive Technical Support, Knowledge Transfer, Training and Empowerment, Data-Driven Optimization, Conversion Rate Optimization, Quarterly Strategy Reviews, Content Strategy Support and Accessibility Compliance Monitoring.