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Cost Savings from Content Modeling and Content Best Practices
Producing content ad-hoc and not according a Content Model creates crippling costs for Enterprises. Read examples and benefits of a Content Model
Articles
Articles
A Playbook for the Future of Content Creation
As the complexity of content creation increases, we need a playbook that sets rules, guidelines and processes to produce intelligent content
How to Streamline Content Operations in Enterprises?
Intelligent content starts with new organizational structures and effective content supply chains. The Content Services Organization provides this framework
Intelligent Customer Experiences through Content-as-a-Service
Content-as-a-Service Architecture allows omnichannel content delivery and segmentation. It offers a system for Intelligent Customer Experiences
Information Architecture: the Foundation of Modular Content
In this transcribed interview, Cruce Saunders explores the impact of information architecture and how IA connects to the Intelligent Content ecosystem.
Creating an Effective Knowledge Management System
Steps for creating a Efficient Modular, AI-support, Content-as-a-Services based Knowledge Management System
Trends towards AI-supported Modular Knowledge Management
Explore the three trends driving progress in Knowledge Management, as well as scenarios in which Knowledge Management practices bring tangible benefits.
How to Make Your Knowledge Management Smarter
Explore the importance of Knowledge Management, its benefits and how to create smarter Knowledge Management through Intelligent Content
The Role of Technical Communication for Customer Experiences
With the huge increase of Big Data and structured content, technical communications becomes a crucial partner for creating next-gen customer experiences
Content Engineering for Next-Generation of Customer Experiences
Learn how Intelligent Customer Experiences is formed by listening to customer data and responding with contextually-relevant content in real-time.
Follow Your North Star to a Successful Content Engineering Team
Building a successful content engineering team needs more than excellent technical skills. Learn other factors that contribute to your team's success.
Content Engineer: Roles and Responsibilities
Content Engineers define content models, a reuse strategy, taxonomy and metadata, governance, as well as technology selection and configuration.