Dive deeper into the concept of modular content and understand how it is integrated in the trifecta between the customer, the context, and the content. Provide leading-edge customer experiences.
Modular content is about providing a real time dynamic interaction in order to create an intelligent customer experience. It is driven by the customer's needs and point of
view, creating a real time recommendation engine for content.
Key Takeaways:
- Get the most of your content and deliver personalization at scale
- Make it easier to edit content for different context
- Enable higher quality and consistency in content creation
Additional Resources
Learn more about the
Next-Generation of Intelligent Customer Experiences by watching the full webinar.
