Bill Burns

Bill Burns is a Content Engineering Lead at [A] and the a coauthor of "The WebWorks Publisher Cookbook: Transforming Your FrameMaker Files to HTML and Online Help" and a contributing author of "Technical Writing 101: a Real-World Guide to Planning and Writing Technical Documentation." He provides technical consulting and training services specializing in XML technologies, content management, XSL publishing processes, single-source process development, technical writing, and content internationalization.

Contributions

Published 10/12/2021 in Content Operations
Architecting and Operating an Enterprise Content Supply Chain

Move content through your Enterprise Content Supply Chain in a seamless way by following these patterns and tips for content orchestration

Published 03/25/2021 in Content Engineering, Customer Experience
Intelligent Customer Experiences through Content-as-a-Service

Content-as-a-Service Architecture allows omnichannel content delivery and segmentation. It offers a system for Intelligent Customer Experiences