Eamonn Glass

Director of Content Ecosystem Strategy

has been leading teams at the intersection of technology, business and user needs for over 20 years. He has worked with start-ups and Fortune 500 companies in ecommerce, health care, business intelligence, retail, and utilities industry sectors. Eamonn now leads a team at Electronics Arts, merging his lifelong passion for gaming with his drive to create intelligent systems that deliver great customer experiences.

I am a driven yet emotionally intelligent business leader with over 20 years of experience across start-ups, Fortune 500 and Government environments. I lead product and service teams to deliver great customer experiences. I value collaboration and a "salt of the earth" approach to interpersonal relationships. I am able to bring the best out of people and teams, creating environments where people are having fun being better than they imagined possible.

I have held Vice President positions at Best Buy and senior product and program management roles in the Fortune 100. I have transformed customer experience and developed award winning products and services in Business Intelligence Software, Health Care, Utilities, eCommerce and Online Multiplayer Gaming.

I am a catalyst for change, able to identify and re-mediate structural barriers to success. I am passionate about re-focusing organizations on who their customers are. I am able to facilitate the environment and processes that enable teams and companies to capitalize on strategic opportunities that meet at the intersection of customer needs and organizational goals.