[A] Resources - Profiles - Jonathan Foster

Jonathan Foster leads the Edge Browser, Mobile Experiences & Conversational UI writing teams at Microsoft. Their work includes UX writing across products and features in Windows and Office, writing conversational interactions for bots and non-persona-based interactions, and designing bot personalities. He built the writing team for Microsoft’s digital assistant Cortana for the US and international markets, where they wrote what Cortana said and developed Cortana’s personality. The team is now expanding upon this learning to create a personality catalog for developers and designers who leverage the Microsoft’s Bot Framework Prior to his 11 years at Microsoft, Jonathan’s background is in film and television and the wine business in Napa, CA.

Contributions

Attendees: Julie Lane, Jon Hanke, Alex Montuschi, Jonathan Foster, Cruce Saunders, Noz Urbina

Omnichannel Customer Experience Roundtable

With new content channels constantly evolving, the path to reaching customers continues to become more complex. Learn from leaders of enterprise teams tackling the strategies and operations that make personalized content possible.

This roundtable features titans of enterprise publishing highlighting the forward edge of omnichannel content programs.

Watch Now