Michael Priestley

Michael Priestley is an information architect, taxonomist, content technology strategist, and product owner currently working with IBM Marketing Analytics on taxonomy and information architecture alignment across IBM’s websites and content systems.  

Michael has experience working with and across documentation, support, training, sales, and marketing content as an enterprise content technology strategist. He is an IBM Senior Technical Staff Member, and was named an OASIS Distinguished Contributor in 2017 for his contributions to the DITA content standard.

Contributions

in Content Technology
Omnichannel Technology & Platforms Roundtable

Dive into the world of omnichannel content creation with expert Cruce Saunders and discover how to personalize every step of the customer journey.

in Content Strategy, Content Engineering
Content Taxonomy: The Key to Better Customer Experience

The human element of content taxonomy: How to build excellent customer experiences while also keeping things user-focused.