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Kit Brown-Hoekstra

Kit Brown-Hoekstra is the Content Operations Lead at [A]. She brings a background in life sciences, medical, and localization industries, as well as 25+ years of experience to [A]’s Content Intelligence team. As the Content Operations lead, Kit works with the Content Strategists and Content Engineers to help companies build better frameworks so that they can create global-ready content that effectively serves customers wherever they live and work.

A Fellow and former Society president for the Society for Technical Communication, Kit is the Conent Operations Lead at [A]. She brings a deep commitment to the field of technical communication and to growing the value of the content teams she works with. She mentors, acts as Principal for Comgenesis, LLC, speaks at conferences globally, regularly contributes content to industry magazines, and has published two commercial books: The Language of Localization (2017, editor) and Managing Virtual Teams: Getting the Most from Wikis, Blogs, and Other Collaborative Tools (2007 with Brenda Huettner and Char James-Tanny).

Contributions

With Content Operations becoming a foundational practice for delivering Intelligent Customer Experience, [A] welcomes Kit Brown-Hoekstra as the new Content Operations Lead.