[A]: The Content Intelligence Service

Introducing [A]’s approach to content intelligence and start the journey to fluid, intelligent customer experiences.


Make content technology software investments accomplish more, more efficiently, when architected into a holistic Content Intelligence System.


Listening to and understanding a customer’s context and making that customer data available to real-time sessions. Bringing together relevant modular content from a content pool to meet customers in their required formats and views.


Flowing across a complete content supply chain and a Customer Experience (CX) and martech software stack, and into multiple interfaces and renderings with minimal rework.


Responding using conditional logic to facilitate instant and long-term customer journeys, without human intervention. Connecting with robot consumers of structured data.


Connecting with customers via intent and response interactions, including chatbots and voice interfaces, facilitated by a combination of human and machine intelligence.