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[A] Podcast Series: Towards a Smarter World

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Customer Experiences, Digital Transformation, Intelligent Content and Responsive Organizations

 

[A] is excited to announce the launch of Towards a Smarter World podcasts. [A]’s founder Cruce Saunders interviews industry thought leaders on the trends and topics leading today’s customer experience, including digital transformation, the Internet of Things,  intelligent content, and corporate governance.  Check back often to enjoy new podcasts.

On Bots, AI and Content Strategy

Elizabeth McGuane, content strategy lead at Intercom, joins us to discuss the future of AI, human...

Exploring Customer Experience Management

Karol Jarkovsky, Director of Product at Kentico Software, discusses how Customer Experience...

Making Content Memorable

Executive Coach and Co-Founder of REXI Media, Dr. Carmen Simon explains the potential impact...

Confronting Digital Change

Lisa Welchman, President of Active Standards and author of "Managing Chaos," explores the...

Examining the Internet of Things

Mark Lewis, Content Engineer and DITA Educator at Quark, author of Digital Metrics 101, and...

Talking Content Strategy

A look at content strategy, content engineering and organizational content challenges with Noz...