Hear Noz Urbina, co-founder and Programme Director of OmnichannelX, share the biggest trends found in successful omnichannel programs.

Gain tactics to track the performance of these programs and find opportunities to bring teams together for a holistic content approach.

Key Takeaways: 

  • Coordinate teams to enhance powerful content delivery
  • Track content success
  • Solve key user problem
  • Deliver valuable content at every stage of the customer journey

Additional Resources

For a deep-dive on Omnichannel trends– watch the OminchannelX webinar, Patterns that Matter for Omnichannel. 

Get caught up with the 2020 Omnichannel Roundtable and learn how leaders have been tackling strategies and operations to make personalized content possible.

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