Bring to light content intelligence by following omnichannel practices and hear how professionals connect content across organizations to deliver cutting-edge customer experiences.
Learn how technology architecture is assembled to provide structure and meaning across content to build information models and data schemas that provide organizations with a single source of truth.
Key Takeaways:
• Ensure consistent customer experiences across channels
• Drive next-generation customer experiences
• Enable your organization to manage content from a single location
• Provide content creators with the tools they need to create seamless content for different customer touch points
Additional Resources
Watch the OminchannelX webinar
Patterns that Matter for Omnichannel
Get caught up with the
2021 Omnichannel Roundtable and learn how leaders tackle goal-oriented, omnichannel customer journeys.
