In this highlight clip, understand how ontologists and technology roles contribute with different approaches to support content through the entire content lifecycle.

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Key takeaways:

  • Bridge the gap between technology departments and ontologists.
  • Differentiate the roles and skills needed to deliver the right contextual content to customers.
  • Solve content problems by addressing the underlying human drivers.
  • Adapt and personalize content to serve customers.

More Content Operations Resources

Check out this "Organizing the People and Processes of Content" video and explore the roles that help produce content inside the Content Services Organizations (CSO). 

Read the "Autonomous Agile Teams and Enterprise Content Strategy" article and learn some approaches to balance large enterprise content strategy without sacrificing agility within teams.