How Ontology Improves Customer Experiences

In this highlight clip, see how teams are empowering content structure to provide advanced content experiences.

Key takeaways:

Navigate the content technology landscape to foster the value of semantic systems and ontologies.
How to formalize the notions of meaning for machine and human consumption.
Organize content inside the organization to optimize it for internal and external searches.

For a deep dive into content architecture and semantics, check out the "All About Content Semantics and Semantic Models" article.

Learn more about semantics systems in the free How to improve CX with Semantic Services webinar.

The Role of an Ontologist

Learn more about the skills needed in the ontologist role. For more about the episode watch the full roundtable.
How Ontology Improves Customer Experiences

Discover how teams are using data modeling principles to achieve real, impactful results- For more on this episode watch the full roundtable.
Bridging the Gap Between Departments

See the different approaches of the ontologist role and how it supports content through the entire content lifecycle. For more on this episode watch the full roundtable.
Reducing Friction Within Teams

Hear from the experts on how internal teams collaborate to bridge content siloes. For more on the episode watch the full roundtable.