Unlock the benefits of the Content Effectiveness Quadrant and see how it compares internal efforts versus customer efforts.
As organizations shift toward a state of less effort and higher Content Effectiveness, its benefit is also the reduction of effort for customers. This reduction in internal efforts is facilitated by the adoption of a Core
Content Model.
Key Takeaways:
- Move towards intelligent customer experiences.
- Reduce internal efforts in every stage of the content process
- Increase customer engagement by decreasing user efforts
Additional Resources
Learn more about the
Next-Generation of Intelligent Customer Experiences by watching the full webinar.